Executive Development Programme in Service Feedback Management

-- ViewingNow

The Executive Development Programme in Service Feedback Management is a certificate course designed to empower professionals with the skills to manage and improve service quality. In today's customer-centric world, understanding and acting on customer feedback is crucial for business success and growth.

4,0
Based on 6.869 reviews

2.004+

Students enrolled

GBP £ 149

GBP £ 215

Save 44% with our special offer

Start Now

AboutThisCourse

This course is essential for those seeking to advance their careers in service management, as it provides the latest tools and techniques for collecting, analyzing, and acting on customer feedback. The programme is highly relevant in industries such as hospitality, retail, healthcare, and finance, where customer experience is a key differentiator. Learners will gain a comprehensive understanding of service feedback management, including how to design and implement effective feedback systems, analyze customer data, and use insights to drive service improvement. With this knowledge, learners will be well-equipped to lead service improvement initiatives and drive business success in their organizations.

HundredPercentOnline

LearnFromAnywhere

ShareableCertificate

AddToLinkedIn

TwoMonthsToComplete

AtTwoThreeHoursAWeek

StartAnytime

NoWaitingPeriod

CourseDetails

• Service Feedback Management Overview
• Importance of Customer Feedback in Executive Decision Making
• Developing an Effective Feedback Collection Strategy
• Analyzing Service Feedback Data for Continuous Improvement
• Utilizing Technology in Service Feedback Management
• Service Recovery Strategies Based on Customer Feedback
• Implementing a Closed-Loop Feedback System
• Building a Customer-Centric Culture in the Organization
• Training Staff in Service Feedback Management
• Measuring the Impact of Service Feedback Management

CareerPath

EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

NoPriorQualifications

CourseStatus

CourseProvidesPractical

  • NotAccreditedRecognized
  • NotRegulatedAuthorized
  • ComplementaryFormalQualifications

ReceiveCertificateCompletion

WhyPeopleChooseUs

LoadingReviews

FrequentlyAskedQuestions

WhatMakesCourseUnique

▼

HowLongCompleteCourse

▼

WhatSupportWillIReceive

▼

IsCertificateRecognized

▼

WhatCareerOpportunities

▼

WhenCanIStartCourse

▼

WhatIsCourseFormat

▼

CourseFee

MostPopular
FastTrack GBP £149
CompleteInOneMonth
AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
  • OpenEnrollmentStartAnytime
Start Now
StandardMode GBP £99
CompleteInTwoMonths
FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
Start Now
WhatsIncludedBothPlans
  • FullCourseAccess
  • DigitalCertificate
  • CourseMaterials
AllInclusivePricing

GetCourseInformation

WellSendDetailedInformation

PayAsCompany

RequestInvoiceCompany

PayByInvoice

EarnCareerCertificate

SampleCertificateBackground
EXECUTIVE DEVELOPMENT PROGRAMME IN SERVICE FEEDBACK MANAGEMENT
IsAwardedTo
LearnerName
WhoHasCompletedProgramme
UK School of Management (UKSM)
AwardedOn
05 May 2025
BlockchainId s-1-a-2-m-3-p-4-l-5-e
AddCredentialToProfile
SSB Logo

4.8
Nova Inscrição
→ Ver Curso