Executive Development Programme in Service Transformation Planning: Mastery

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The Executive Development Programme in Service Transformation Planning: Mastery certificate course is a comprehensive program designed to meet the growing industry demand for service transformation experts. This course emphasizes the importance of service transformation planning in today's rapidly changing business landscape, where customer expectations and technology trends are constantly evolving.

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By enrolling in this course, learners will acquire essential skills in service transformation planning, enabling them to lead successful transformation initiatives and drive business growth. The program covers various aspects of service transformation planning, including strategy development, process re-engineering, digital transformation, and change management. Upon completion of the course, learners will receive a Mastery certificate, demonstrating their expertise in service transformation planning. This certification will be a valuable addition to their professional portfolio, enhancing their career prospects and earning potential in the industry. The course is ideal for professionals in leadership, management, and consulting roles, seeking to drive innovation and growth in their organizations.

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โ€ข Service Transformation Planning:
โ€ข Understanding Customer Experience (CX) and its Importance
โ€ข Developing a Service Transformation Strategy
โ€ข Implementing Service Design Thinking in Transformation
โ€ข Change Management in Service Transformation
โ€ข Metrics and KPIs for Measuring Service Transformation Success
โ€ข Leveraging Technology in Service Transformation
โ€ข Building a Culture of Service Excellence
โ€ข Continuous Improvement in Service Transformation Planning

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EXECUTIVE DEVELOPMENT PROGRAMME IN SERVICE TRANSFORMATION PLANNING: MASTERY
ๆŽˆไบˆ็ป™
ๅญฆไน ่€…ๅง“ๅ
ๅทฒๅฎŒๆˆ่ฏพ็จ‹็š„ไบบ
UK School of Management (UKSM)
ๆŽˆไบˆๆ—ฅๆœŸ
05 May 2025
ๅŒบๅ—้“พID๏ผš s-1-a-2-m-3-p-4-l-5-e
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