Executive Development Programme in Smart Service Experiences

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The Executive Development Programme in Smart Service Experiences is a certificate course designed to empower professionals with the necessary skills to create exceptional service experiences in the modern digital era. This program emphasizes the importance of combining cutting-edge technology and human-centered design to drive customer satisfaction and loyalty.

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AboutThisCourse

In an age where businesses increasingly compete on customer experience, this course is in high demand across various industries. It equips learners with essential skills for career advancement, including data-driven decision-making, service design thinking, and digital transformation strategies. By completing this program, professionals demonstrate their commitment to delivering smart service experiences that meet and exceed customer expectations, thereby enhancing their employability and value in today's competitive job market.

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CourseDetails


• Executive Development Programme in Smart Service Experiences
• Design Thinking for Smart Service Innovation
• Customer Experience Management and Analytics
• Emerging Technologies in Smart Services
• Digital Transformation and Leadership Skills
• Service Blueprinting and Process Optimization
• Smart Service Marketing and Sales Strategies
• Change Management and Organizational Culture
• Service Quality and Continuous Improvement
• Ethics and Social Responsibility in Smart Service Experiences

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EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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  • NotAccreditedRecognized
  • NotRegulatedAuthorized
  • ComplementaryFormalQualifications

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CourseFee

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FastTrack GBP £149
CompleteInOneMonth
AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
  • OpenEnrollmentStartAnytime
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StandardMode GBP £99
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FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • FullCourseAccess
  • DigitalCertificate
  • CourseMaterials
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EXECUTIVE DEVELOPMENT PROGRAMME IN SMART SERVICE EXPERIENCES
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UK School of Management (UKSM)
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05 May 2025
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