Executive Development Programme in Smart Service Experiences
-- ViewingNowThe Executive Development Programme in Smart Service Experiences is a certificate course designed to empower professionals with the necessary skills to create exceptional service experiences in the modern digital era. This program emphasizes the importance of combining cutting-edge technology and human-centered design to drive customer satisfaction and loyalty.
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โข Executive Development Programme in Smart Service Experiences
โข Design Thinking for Smart Service Innovation
โข Customer Experience Management and Analytics
โข Emerging Technologies in Smart Services
โข Digital Transformation and Leadership Skills
โข Service Blueprinting and Process Optimization
โข Smart Service Marketing and Sales Strategies
โข Change Management and Organizational Culture
โข Service Quality and Continuous Improvement
โข Ethics and Social Responsibility in Smart Service Experiences
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