Global Certificate in Service Management Essentials: Foundational Knowledge

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The Global Certificate in Service Management Essentials: Foundational Knowledge course is a comprehensive program designed to provide professionals with the fundamental skills necessary to excel in service management. This course covers essential topics such as service strategy, service design, service transition, service operation, and continual service improvement.

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AboutThisCourse

In today's rapidly changing business landscape, service management skills are in high demand across various industries. By completing this course, learners will be equipped with the essential skills required to advance their careers and contribute to the success of their organizations. The course offers a range of benefits, including the ability to develop a deep understanding of service management best practices, learn how to apply these practices in real-world scenarios, and gain a globally recognized certification from a leading industry organization. By completing this course, learners will be well-positioned to take on leadership roles in service management and drive innovation and growth within their organizations.

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CourseDetails


• Service Strategy
• Service Design
• Service Transition
• Service Operation
• Service Improvement
• Customer Service Management
• Service Level Management
• Incident Management
• Problem Management
• Continual Service Improvement

CareerPath

EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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  • NotAccreditedRecognized
  • NotRegulatedAuthorized
  • ComplementaryFormalQualifications

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CourseFee

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FastTrack GBP £149
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AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
  • OpenEnrollmentStartAnytime
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StandardMode GBP £99
CompleteInTwoMonths
FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • FullCourseAccess
  • DigitalCertificate
  • CourseMaterials
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GLOBAL CERTIFICATE IN SERVICE MANAGEMENT ESSENTIALS: FOUNDATIONAL KNOWLEDGE
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UK School of Management (UKSM)
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05 May 2025
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