Executive Development Programme in Service Sector Problem-Solving Techniques

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The Executive Development Programme in Service Sector Problem-Solving Techniques is a certificate course designed to empower professionals with essential skills for success in the service industry. This program focuses on enhancing problem-solving abilities, critical thinking, and decision-making skills that are vital in today's dynamic business environment.

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With the service sector contributing significantly to the global economy, there is a growing demand for skilled professionals who can effectively tackle complex problems and make informed decisions. This course equips learners with the latest problem-solving techniques, tools, and methodologies, enabling them to add value to their organizations and advance their careers. By the end of this course, learners will have developed a problem-solving mindset and will be able to analyze and solve complex problems using structured approaches, communicate their findings effectively, and make informed decisions based on data-driven insights. These skills are highly sought after by employers in various service sectors, making this course an excellent opportunity for professionals seeking to enhance their expertise and advance their careers.

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โ€ข Service Sector Problem-Solving Techniques: An Overview
โ€ข Understanding Service Quality and Customer Satisfaction
โ€ข Root Cause Analysis in Service Sector
โ€ข Problem Identification and Definition in Service Scenarios
โ€ข Lean Methods for Service Sector Efficiency
โ€ข Six Sigma Principles for Service Sector Improvement
โ€ข Designing Quality Service Processes
โ€ข Change Management and Employee Engagement in Problem-Solving
โ€ข Implementing and Monitoring Service Improvement Initiatives
โ€ข Continuous Improvement and Innovation in Service Delivery

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็คบไพ‹่ฏไนฆ่ƒŒๆ™ฏ
EXECUTIVE DEVELOPMENT PROGRAMME IN SERVICE SECTOR PROBLEM-SOLVING TECHNIQUES
ๆŽˆไบˆ็ป™
ๅญฆไน ่€…ๅง“ๅ
ๅทฒๅฎŒๆˆ่ฏพ็จ‹็š„ไบบ
UK School of Management (UKSM)
ๆŽˆไบˆๆ—ฅๆœŸ
05 May 2025
ๅŒบๅ—้“พID๏ผš s-1-a-2-m-3-p-4-l-5-e
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