Global Certificate in Designing for Service Leadership

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The Global Certificate in Designing for Service Leadership is a comprehensive course that equips learners with essential skills for career advancement in the service industry. This course emphasizes the importance of design thinking and user-centered approaches in creating exceptional customer experiences.

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In today's service-oriented economy, there is a high demand for professionals who can lead teams in designing and delivering outstanding services. This course provides learners with the tools and techniques to drive innovation, improve customer satisfaction, and increase profitability in their organizations. Through hands-on exercises, case studies, and real-world examples, learners will develop a deep understanding of service design principles and their application in various industries. By the end of the course, learners will have gained the confidence and skills to drive service excellence and become effective service leaders. In summary, this course is essential for anyone looking to advance their career in the service industry, improve their organization's customer experience, and stay competitive in today's fast-paced business environment.

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Design Thinking for Service Leadership
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Service Blueprinting and Mapping
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Customer Experience (CX) Management
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Service Innovation and Prototyping
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Service Operations and Delivery
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Service Metrics and Analytics
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Change Management and Leadership in Service Design
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Sustainable and Socially Responsible Service Design
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Service Design Capstone Project

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็คบไพ‹่ฏไนฆ่ƒŒๆ™ฏ
GLOBAL CERTIFICATE IN DESIGNING FOR SERVICE LEADERSHIP
ๆŽˆไบˆ็ป™
ๅญฆไน ่€…ๅง“ๅ
ๅทฒๅฎŒๆˆ่ฏพ็จ‹็š„ไบบ
UK School of Management (UKSM)
ๆŽˆไบˆๆ—ฅๆœŸ
05 May 2025
ๅŒบๅ—้“พID๏ผš s-1-a-2-m-3-p-4-l-5-e
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