Global Certificate in Designing for Service Leadership
-- ViewingNowThe Global Certificate in Designing for Service Leadership is a comprehensive course that equips learners with essential skills for career advancement in the service industry. This course emphasizes the importance of design thinking and user-centered approaches in creating exceptional customer experiences.
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GBP £ 149
GBP £ 215
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Design Thinking for Service Leadership
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Service Blueprinting and Mapping
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Customer Experience (CX) Management
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Service Innovation and Prototyping
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Service Operations and Delivery
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Service Metrics and Analytics
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Change Management and Leadership in Service Design
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Sustainable and Socially Responsible Service Design
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Service Design Capstone Project
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