Executive Development Programme in Service Industry Innovation Culture

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The Executive Development Programme in Service Industry Innovation Culture is a certificate course designed to empower professionals with the skills to drive innovation in the service sector. This program emphasizes the importance of a culture that fosters creativity and transformation, making it highly relevant in today's rapidly evolving service industries.

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With increasing demand for innovative service solutions, this course is instrumental in preparing learners for senior roles. It equips them with essential skills such as strategic thinking, problem-solving, and leadership, which are crucial for career advancement. The course also provides insights into service design thinking, digital transformation, and customer experience management, ensuring learners are well-prepared to meet the challenges of the modern service industry. By the end of this program, learners will have developed a deep understanding of the principles of service industry innovation culture and will be able to apply these principles in their professional roles, thereby contributing to the success and growth of their organizations.

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โ€ข Innovation Culture in Service Industry: Understanding the importance of innovation culture in the service industry, factors influencing its development, and best practices.
โ€ข Service Design Thinking: Exploring the principles of design thinking and its application in creating innovative services.
โ€ข Customer Experience Management: Developing strategies to manage and enhance customer experience in the service industry.
โ€ข Digital Transformation in Services: Examining the role of digital technologies in driving innovation and transforming the service industry.
โ€ข Service Innovation Metrics: Identifying and measuring key performance indicators to evaluate service innovation success.
โ€ข Innovation Leadership: Cultivating leadership skills necessary to foster a culture of innovation in the service industry.
โ€ข Collaboration and Co-creation: Encouraging collaboration and co-creation with customers and partners to drive service innovation.
โ€ข Innovation Barriers and Enablers: Addressing common barriers to innovation and leveraging enablers to foster a culture of innovation.
โ€ข Organizational Change Management: Managing change effectively to embed innovation culture in the service industry.

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EXECUTIVE DEVELOPMENT PROGRAMME IN SERVICE INDUSTRY INNOVATION CULTURE
ๆŽˆไบˆ็ป™
ๅญฆไน ่€…ๅง“ๅ
ๅทฒๅฎŒๆˆ่ฏพ็จ‹็š„ไบบ
UK School of Management (UKSM)
ๆŽˆไบˆๆ—ฅๆœŸ
05 May 2025
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