Global Certificate in Workplace Mediation: Smarter Outcomes

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The Global Certificate in Workplace Mediation: Smarter Outcomes is a comprehensive course that equips learners with essential skills for resolving conflicts in the workplace. This course is crucial in today's increasingly diverse and complex work environments, where conflicts can arise from various sources, such as miscommunication, cultural differences, and conflicting interests.

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AboutThisCourse

With the rising demand for mediators who can facilitate constructive dialogue and help parties come to mutually beneficial agreements, this course offers learners a valuable opportunity to enhance their career prospects. By completing this course, learners will gain a deep understanding of mediation principles and techniques, enabling them to manage conflicts effectively and maintain positive working relationships. This course is designed to equip learners with the necessary skills to become competent workplace mediators, from understanding the mediation process and developing effective communication strategies to handling difficult emotions and promoting constructive problem-solving. By completing this course, learners will be well-positioned to advance their careers and contribute to building positive and productive workplaces.

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CourseDetails

• Introduction to Workplace Mediation
• Understanding Conflict in the Workplace
• The Role of a Workplace Mediator
• Mediation Techniques and Strategies
• Effective Communication in Mediation
• Ethics and Professional Standards in Workplace Mediation
• Preparing for and Conducting a Mediation Session
• Negotiation and Problem-Solving in Mediation
• Cultural Awareness and Sensitivity in Workplace Mediation
• Evaluating the Effectiveness of Mediation

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EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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  • NotAccreditedRecognized
  • NotRegulatedAuthorized
  • ComplementaryFormalQualifications

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CourseFee

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FastTrack GBP £149
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AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
  • OpenEnrollmentStartAnytime
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StandardMode GBP £99
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FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • DigitalCertificate
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GLOBAL CERTIFICATE IN WORKPLACE MEDIATION: SMARTER OUTCOMES
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UK School of Management (UKSM)
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05 May 2025
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