Global Certificate in Analytics for Enhanced Customer Satisfaction

Name: Global Certificate in Analytics for Enhanced Customer Satisfaction
Price: 149 GBP
Availability: InStock

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The Global Certificate in Analytics for Enhanced Customer Satisfaction is a comprehensive course designed to empower professionals with essential skills in data analysis. In today's data-driven world, this certificate course is of paramount importance as it provides a solid foundation in analytics, enabling learners to make data-informed decisions that significantly improve customer satisfaction.

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AboutThisCourse

With the increasing industry demand for data analytics expertise, this course serves as a launching pad for a successful career in analytics. It equips learners with in-demand skills such as data interpretation, statistical analysis, and predictive modeling. Moreover, it enhances learners' ability to leverage data-driven insights to optimize customer experiences, ensuring long-term business success. By the end of this course, learners will be able to strategically apply analytical tools and techniques to real-world business scenarios, thereby fostering career advancement and growth in the ever-evolving data analytics landscape.

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CourseDetails

• Data Analytics Fundamentals: Introduction to data analytics, data types, data sources, data collection methods, data preprocessing, data cleaning, data visualization.
• Customer Analytics: Understanding customer behavior, customer segmentation, customer lifetime value, customer churn prediction, voice of the customer analysis.
• Predictive Analytics: Regression analysis, decision trees, random forests, logistic regression, time series analysis, forecasting.
• Prescriptive Analytics: Operations research, optimization algorithms, simulation modeling, decision analysis, risk analysis.
• Big Data Analytics: Hadoop, Spark, NoSQL databases, data lakes, data warehouses, distributed computing.
• Data Storytelling: Communicating insights through data, data visualization best practices, data storytelling techniques, persuasive communication.
• Data Privacy and Security: Data privacy regulations, data security best practices, ethical considerations in data analytics.
• Analytics Project Management: Agile methodologies, project management best practices, stakeholder management, project governance.
• Ethics in Analytics: Responsible analytics, ethical decision-making, bias mitigation, fairness in algorithms.

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BasicUnderstandingSubject
ProficiencyEnglish
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FastTrack GBP £149

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £99

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TwoThreeHoursPerWeek
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GLOBAL CERTIFICATE IN ANALYTICS FOR ENHANCED CUSTOMER SATISFACTION

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UK School of Management (UKSM)

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05 May 2025

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