Executive Development Programme in Effective Listening: Empathy Skills
-- ViewingNowThe Executive Development Programme in Effective Listening: Empathy Skills is a certificate course designed to enhance communication and interpersonal skills critical for career advancement. This programme emphasizes the importance of active listening, emphasizing empathy as a key component in building strong professional relationships.
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โข Introduction to Effective Listening & Empathy Skills
โข The Importance of Active Listening in Leadership
โข Barriers to Effective Listening & How to Overcome Them
โข Developing Empathy: Understanding Perspectives & Emotions
โข The Role of Non-Verbal Communication in Effective Listening
โข Critical Thinking & Reflective Listening Techniques
โข Empathetic Feedback: Constructive Criticism & Positive Reinforcement
โข Case Studies: Real-Life Examples of Effective Listening & Empathy in Action
โข Role-Playing Exercises: Practicing Active Listening & Empathy Skills
โข Action Plan: Implementing Effective Listening & Empathy Skills in the Workplace
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- BasicUnderstandingSubject
- ProficiencyEnglish
- ComputerInternetAccess
- BasicComputerSkills
- DedicationCompleteCourse
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- ThreeFourHoursPerWeek
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