Executive Development Programme in Effective Listening: Empathy Skills
-- viewing nowThe Executive Development Programme in Effective Listening: Empathy Skills is a certificate course designed to enhance communication and interpersonal skills critical for career advancement. This programme emphasizes the importance of active listening, emphasizing empathy as a key component in building strong professional relationships.
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Course Details
• Introduction to Effective Listening & Empathy Skills
• The Importance of Active Listening in Leadership
• Barriers to Effective Listening & How to Overcome Them
• Developing Empathy: Understanding Perspectives & Emotions
• The Role of Non-Verbal Communication in Effective Listening
• Critical Thinking & Reflective Listening Techniques
• Empathetic Feedback: Constructive Criticism & Positive Reinforcement
• Case Studies: Real-Life Examples of Effective Listening & Empathy in Action
• Role-Playing Exercises: Practicing Active Listening & Empathy Skills
• Action Plan: Implementing Effective Listening & Empathy Skills in the Workplace
Career Path
Entry Requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course Status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
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