Professional Certificate in Service Design Thinking Innovation and Strategy Development

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The Professional Certificate in Service Design Thinking Innovation and Strategy Development is a comprehensive course that empowers learners with essential skills to drive service innovation and strategy in today's experience-driven economy. This course highlights the importance of a human-centered approach, combining design thinking principles with strategy development techniques to deliver exceptional customer experiences.

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AboutThisCourse

In an era where service design thinking has become a critical differentiator, this course addresses the growing industry demand for professionals who can effectively lead service design initiatives and drive growth. Learners will gain practical knowledge in need-finding, prototyping, and service blueprinting, enhancing their ability to create innovative services and strategies that resonate with customers and positively impact business performance. By completing this course, professionals will be equipped with the necessary skills to foster a culture of innovation and advance their careers in various industries, including consulting, finance, healthcare, technology, and more. Stand out as a service design thinking strategist and enroll today!

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CourseDetails

• Understanding Service Design Thinking
• Human-Centered Design in Service Innovation
• Designing for Customer Experience (CX) and User Experience (UX)
• Service Blueprints and Journey Maps
• Prototyping and Iterative Testing in Service Design
• Strategy Development for Service Design Thinking
• Innovation Metrics and Key Performance Indicators (KPIs) in Service Design
• Change Management and Implementation in Service Design Thinking
• Service Design Thinking: Collaboration and Leadership Skills

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EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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  • NotAccreditedRecognized
  • NotRegulatedAuthorized
  • ComplementaryFormalQualifications

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CourseFee

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FastTrack GBP £149
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AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
  • OpenEnrollmentStartAnytime
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StandardMode GBP £99
CompleteInTwoMonths
FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • DigitalCertificate
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PROFESSIONAL CERTIFICATE IN SERVICE DESIGN THINKING INNOVATION AND STRATEGY DEVELOPMENT
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UK School of Management (UKSM)
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05 May 2025
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