Executive Development Programme in Service Transformation Management: Impactful Growth
-- ViewingNowThe Executive Development Programme in Service Transformation Management: Impactful Growth certificate course is a professional development opportunity designed to equip learners with essential skills for career advancement in the service industry. This programme addresses the growing industry demand for managers who can lead successful service transformation initiatives, driving impactful growth and customer satisfaction.
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โข Service Transformation Management: An Overview
โข Understanding Customer Experience (CX) in Service Transformation
โข Design Thinking for Service Innovation
โข Digital Transformation in Service Management
โข Lean and Agile Methodologies for Service Excellence
โข Change Management for Impactful Growth
โข Metrics and Analytics in Service Transformation
โข Building and Leading High-performing Service Teams
โข Creating a Culture of Service Excellence
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- BasicUnderstandingSubject
- ProficiencyEnglish
- ComputerInternetAccess
- BasicComputerSkills
- DedicationCompleteCourse
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- ThreeFourHoursPerWeek
- EarlyCertificateDelivery
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- TwoThreeHoursPerWeek
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