Professional Certificate in Service Design for High Performance
-- ViewingNowThe Professional Certificate in Service Design for High Performance is a comprehensive course that equips learners with essential skills to excel in the field of service design. This program emphasizes the importance of creating exceptional customer experiences, which are crucial for business growth and success.
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โข User Research and Experience Mapping
โข Service Blueprinting and Prototyping
โข Design Thinking and Co-creation
โข Service Innovation and Strategy
โข Human-centered Design and Accessibility
โข Multi-channel Service Delivery and Integration
โข Performance Metrics and Continuous Improvement
โข Stakeholder Management and Communication
โข Leading Service Design Teams and Projects
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EntryRequirements
- BasicUnderstandingSubject
- ProficiencyEnglish
- ComputerInternetAccess
- BasicComputerSkills
- DedicationCompleteCourse
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- NotAccreditedRecognized
- NotRegulatedAuthorized
- ComplementaryFormalQualifications
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- ThreeFourHoursPerWeek
- EarlyCertificateDelivery
- OpenEnrollmentStartAnytime
- TwoThreeHoursPerWeek
- RegularCertificateDelivery
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