Executive Development Programme in Service Leadership Influence

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The Executive Development Programme in Service Leadership Influence is a certificate course designed to empower professionals with the necessary skills to drive service excellence and lead high-performing teams. This program emphasizes the importance of service leadership, which is increasingly critical in today's experience-driven economy.

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AboutThisCourse

With the growing demand for service-oriented leaders across industries, this course provides a timely and relevant learning opportunity. It equips learners with the essential skills to influence, inspire, and motivate teams, ensuring superior customer experiences and driving business growth. By cultivating a deep understanding of service leadership principles and practices, participants will enhance their ability to create positive change within their organizations. The course is an investment in the personal and professional development of current and aspiring leaders, providing them with a competitive edge in their careers.

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CourseDetails

• Service Leadership Foundations
• Understanding Customer Experience (CX)
• Emotional Intelligence for Service Leaders
• Strategies for Building High-Performing Teams
• Driving Service Innovation and Excellence
• Change Management and Transformation in Service Leadership
• Measuring and Analyzing Service Performance Metrics
• Cultivating a Service-Oriented Culture
• Influential Communication for Service Executives

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EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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  • NotAccreditedRecognized
  • NotRegulatedAuthorized
  • ComplementaryFormalQualifications

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CourseFee

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FastTrack GBP £149
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AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
  • OpenEnrollmentStartAnytime
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StandardMode GBP £99
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FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • FullCourseAccess
  • DigitalCertificate
  • CourseMaterials
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EXECUTIVE DEVELOPMENT PROGRAMME IN SERVICE LEADERSHIP INFLUENCE
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UK School of Management (UKSM)
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05 May 2025
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