Executive Development Programme in Service Leadership Influence
-- ViewingNowThe Executive Development Programme in Service Leadership Influence is a certificate course designed to empower professionals with the necessary skills to drive service excellence and lead high-performing teams. This program emphasizes the importance of service leadership, which is increasingly critical in today's experience-driven economy.
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โข Service Leadership Foundations
โข Understanding Customer Experience (CX)
โข Emotional Intelligence for Service Leaders
โข Strategies for Building High-Performing Teams
โข Driving Service Innovation and Excellence
โข Change Management and Transformation in Service Leadership
โข Measuring and Analyzing Service Performance Metrics
โข Cultivating a Service-Oriented Culture
โข Influential Communication for Service Executives
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