Executive Development Programme in Service Design Thinking: Future-Ready

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The Executive Development Programme in Service Design Thinking: Future-Ready certificate course is a highly relevant and timely program designed to meet the growing industry demand for professionals with a deep understanding of service design thinking. This course emphasizes the importance of creating exceptional customer experiences and teaches practical methods to develop innovative services that meet evolving customer needs.

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AboutThisCourse

By enrolling in this program, learners will acquire essential skills in service design thinking, a problem-solving approach that prioritizes the customer experience. These skills are in high demand across industries, making this course an excellent opportunity for professionals seeking career advancement. By learning to apply service design thinking principles, learners will be able to drive innovation, improve customer satisfaction, and ultimately, gain a competitive edge in their respective fields. Equipped with the knowledge and skills gained from this course, learners will be well-positioned to lead service design projects, develop customer-centric strategies, and drive business growth. Join the ranks of service design thinking professionals who are shaping the future of customer experiences and elevating their careers to new heights.

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CourseDetails

• Service Design Thinking Fundamentals
• Human-Centered Design in Service Innovation
• Designing Customer Journeys for Seamless Service Experiences
• Prototyping and Co-creation in Service Design
• Service Blueprinting: Visualizing Service Delivery
• Leveraging Technology for Future-Ready Service Design
• Implementing and Managing Service Design Projects
• Measuring Success in Service Design: Metrics and Evaluation
• Organizational Culture and Change for Service Design Thinking

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EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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FastTrack GBP £149
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AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
  • OpenEnrollmentStartAnytime
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StandardMode GBP £99
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FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • DigitalCertificate
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EXECUTIVE DEVELOPMENT PROGRAMME IN SERVICE DESIGN THINKING: FUTURE-READY
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UK School of Management (UKSM)
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05 May 2025
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