Executive Development Programme in Service Design Thinking: Future-Ready
-- ViewingNowThe Executive Development Programme in Service Design Thinking: Future-Ready certificate course is a highly relevant and timely program designed to meet the growing industry demand for professionals with a deep understanding of service design thinking. This course emphasizes the importance of creating exceptional customer experiences and teaches practical methods to develop innovative services that meet evolving customer needs.
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โข Service Design Thinking Fundamentals
โข Human-Centered Design in Service Innovation
โข Designing Customer Journeys for Seamless Service Experiences
โข Prototyping and Co-creation in Service Design
โข Service Blueprinting: Visualizing Service Delivery
โข Leveraging Technology for Future-Ready Service Design
โข Implementing and Managing Service Design Projects
โข Measuring Success in Service Design: Metrics and Evaluation
โข Organizational Culture and Change for Service Design Thinking
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