Executive Development Programme in Service Innovation Management: Next-Gen Solutions

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The Executive Development Programme in Service Innovation Management: Next-Gen Solutions certificate course is a comprehensive programme designed to equip professionals with essential skills for career advancement in the rapidly evolving service industry. This course highlights the importance of service innovation management in today's business landscape and provides learners with the knowledge and tools to develop next-generation solutions that meet the changing needs of customers.

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AboutThisCourse

In an era where technology and customer expectations are constantly evolving, this programme is in high demand across industries. Learners will gain a deep understanding of the latest service innovation trends, including design thinking, digital transformation, and data analytics. They will also develop practical skills in service blueprinting, customer journey mapping, and prototyping. By completing this course, learners will be able to lead service innovation initiatives, drive customer-centricity, and create value for their organisations. They will be equipped with the skills and knowledge to stay ahead of the curve in a competitive and dynamic business environment, making them valuable assets to any employer.

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CourseDetails

• Service Innovation Management: An Overview <br> • Next-Generation Service Innovation Trends <br> • Design Thinking for Service Innovation <br> • Lean Startup Methodology in Service Innovation <br> • Customer Experience (CX) Management <br> • Service Blueprinting and Journey Mapping <br> • Digital Transformation in Service Innovation <br> • Data-Driven Decision Making in Service Innovation <br> • Change Management and Leadership for Service Innovation <br> • Capstone Project: Developing a Next-Gen Service Innovation Strategy<br>

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EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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FastTrack GBP £149
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AcceleratedLearningPath
  • ThreeFourHoursPerWeek
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StandardMode GBP £99
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  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
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EXECUTIVE DEVELOPMENT PROGRAMME IN SERVICE INNOVATION MANAGEMENT: NEXT-GEN SOLUTIONS
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UK School of Management (UKSM)
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05 May 2025
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