Executive Development Programme in Service Innovation Management: Next-Gen Solutions
-- viewing nowThe Executive Development Programme in Service Innovation Management: Next-Gen Solutions certificate course is a comprehensive programme designed to equip professionals with essential skills for career advancement in the rapidly evolving service industry. This course highlights the importance of service innovation management in today's business landscape and provides learners with the knowledge and tools to develop next-generation solutions that meet the changing needs of customers.
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Course Details
• Service Innovation Management: An Overview <br> • Next-Generation Service Innovation Trends <br> • Design Thinking for Service Innovation <br> • Lean Startup Methodology in Service Innovation <br> • Customer Experience (CX) Management <br> • Service Blueprinting and Journey Mapping <br> • Digital Transformation in Service Innovation <br> • Data-Driven Decision Making in Service Innovation <br> • Change Management and Leadership for Service Innovation <br> • Capstone Project: Developing a Next-Gen Service Innovation Strategy<br>
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Entry Requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course Status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
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