Executive Development Programme in Service Profitability Insights

Name: Executive Development Programme in Service Profitability Insights
Price: 149 GBP
Availability: InStock

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The Executive Development Programme in Service Profitability Insights is a certificate course designed to empower professionals with the necessary skills to enhance service profitability. This program emphasizes the crucial relationship between customer satisfaction, employee engagement, and financial success.

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AboutThisCourse

In today's service-oriented economy, there's a high industry demand for professionals who can drive service profitability. This course provides learners with essential insights and practical tools to meet this demand, thereby accelerating their career advancement. Through this program, learners will gain a deep understanding of service profitability drivers, service blueprinting, customer satisfaction metrics, and employee engagement strategies. They will also learn how to leverage these insights to design and implement profitable service strategies, making them valuable assets in any service-oriented organization. By the end of this course, learners will be equipped with the necessary skills to improve service profitability, enhance customer experiences, and boost employee engagement, thereby advancing their careers in this increasingly important field.

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CourseDetails

• Service Profitability
• Understanding Service Economy
• Customer Satisfaction and Loyalty
• Service Blueprinting and Design
• Employee Engagement and Performance
• Service Pricing and Cost Management
• Continuous Improvement in Services
• Metrics for Service Profitability
• Digital Transformation in Service Delivery

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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FastTrack GBP £149

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £99

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TwoThreeHoursPerWeek
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EXECUTIVE DEVELOPMENT PROGRAMME IN SERVICE PROFITABILITY INSIGHTS

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UK School of Management (UKSM)

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05 May 2025

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