Executive Development Programme in Service Profitability Insights
-- ViewingNowThe Executive Development Programme in Service Profitability Insights is a certificate course designed to empower professionals with the necessary skills to enhance service profitability. This program emphasizes the crucial relationship between customer satisfaction, employee engagement, and financial success.
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โข Service Profitability
โข Understanding Service Economy
โข Customer Satisfaction and Loyalty
โข Service Blueprinting and Design
โข Employee Engagement and Performance
โข Service Pricing and Cost Management
โข Continuous Improvement in Services
โข Metrics for Service Profitability
โข Digital Transformation in Service Delivery
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