Advanced Certificate in Designing for Service Transformation
-- ViewingNowThe Advanced Certificate in Designing for Service Transformation course is a professional certification that empowers learners with the essential skills to drive service innovation and improvement. This course is critical in today's industry, where businesses increasingly compete on the basis of customer experience.
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⢠User-Centered Design
⢠Service Blueprinting
⢠Journey Mapping
⢠Prototyping and Iterative Design
⢠Design Thinking Methodologies
⢠Co-Creation and Collaboration Techniques
⢠Measuring and Evaluating Service Design
⢠Digital Transformation and Omnichannel Strategies
⢠Change Management in Service Design
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