Advanced Certificate in Designing for Service Transformation
-- ViewingNowThe Advanced Certificate in Designing for Service Transformation course is a professional certification that empowers learners with the essential skills to drive service innovation and improvement. This course is critical in today's industry, where businesses increasingly compete on the basis of customer experience.
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โข User-Centered Design
โข Service Blueprinting
โข Journey Mapping
โข Prototyping and Iterative Design
โข Design Thinking Methodologies
โข Co-Creation and Collaboration Techniques
โข Measuring and Evaluating Service Design
โข Digital Transformation and Omnichannel Strategies
โข Change Management in Service Design
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