Certificate in Service Design for Competitive Business Advantage Frameworks
-- ViewingNowThe Certificate in Service Design for Competitive Business Advantage Frameworks is a comprehensive course that empowers learners with the essential skills to create exceptional customer experiences and drive business growth. This program focuses on the importance of service design in today's competitive landscape, where customer experience is a key differentiator.
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⢠User Research and Experience
⢠Service Design Thinking
⢠Prototyping and Iterative Design
⢠Customer Journey Mapping
⢠Service Blueprinting
⢠Stakeholder Management and Collaboration
⢠Design for Service Innovation
⢠Measuring and Evaluating Service Design
⢠Digital Transformation and Service Design
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