Certificate in Service Design for Competitive Business Advantage Frameworks
-- ViewingNowThe Certificate in Service Design for Competitive Business Advantage Frameworks is a comprehensive course that empowers learners with the essential skills to create exceptional customer experiences and drive business growth. This program focuses on the importance of service design in today's competitive landscape, where customer experience is a key differentiator.
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โข User Research and Experience
โข Service Design Thinking
โข Prototyping and Iterative Design
โข Customer Journey Mapping
โข Service Blueprinting
โข Stakeholder Management and Collaboration
โข Design for Service Innovation
โข Measuring and Evaluating Service Design
โข Digital Transformation and Service Design
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