Global Certificate in Service Strategy Development: Mastery
-- ViewingNowThe Global Certificate in Service Strategy Development: Mastery is a comprehensive course designed to meet the growing industry demand for service strategy professionals. This certification empowers learners with essential skills to design and implement effective service strategies, driving business growth and customer satisfaction.
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⢠Service Strategy Development: An Overview
⢠Understanding Customer Needs and Expectations
⢠Market Research and Competitive Analysis
⢠Defining Service Offerings and Value Propositions
⢠Service Design and Architecture
⢠Service Delivery and Operations Management
⢠Service Improvement and Innovation Strategies
⢠Metrics and Measurement for Service Success
⢠Change Management and Implementation in Service Strategy
⢠Continual Service Improvement (CSI) and Service Lifecycle Management
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