Global Certificate in Service Strategy Development: Mastery
-- ViewingNowThe Global Certificate in Service Strategy Development: Mastery is a comprehensive course designed to meet the growing industry demand for service strategy professionals. This certification empowers learners with essential skills to design and implement effective service strategies, driving business growth and customer satisfaction.
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โข Service Strategy Development: An Overview
โข Understanding Customer Needs and Expectations
โข Market Research and Competitive Analysis
โข Defining Service Offerings and Value Propositions
โข Service Design and Architecture
โข Service Delivery and Operations Management
โข Service Improvement and Innovation Strategies
โข Metrics and Measurement for Service Success
โข Change Management and Implementation in Service Strategy
โข Continual Service Improvement (CSI) and Service Lifecycle Management
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