Professional Certificate in Assertiveness Training: Assertiveness Training Skills
-- ViewingNowThe Professional Certificate in Assertiveness Training is a comprehensive course designed to equip learners with the essential skills of assertive communication. This certificate program emphasizes the importance of assertiveness in both personal and professional settings, empowering individuals to express themselves effectively while maintaining respectful and positive relationships.
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⢠Understanding Assertiveness: Definition and Importance
⢠Recognizing Assertive, Aggressive, and Passive Behaviors
⢠Benefits of Assertive Communication in Professional Settings
⢠Effective Assertiveness Techniques and Strategies
⢠Developing Empathy and Active Listening Skills
⢠Handling Conflict and Difficult Conversations Assertively
⢠Body Language and Tone in Assertive Communication
⢠Setting Boundaries and Saying No Assertively
⢠Assertiveness Training Role-Play and Real-life Scenarios
⢠Building and Maintaining Assertiveness in the Workplace
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