Professional Certificate in Assertiveness Training: Assertiveness Training Skills
-- ViewingNowThe Professional Certificate in Assertiveness Training is a comprehensive course designed to equip learners with the essential skills of assertive communication. This certificate program emphasizes the importance of assertiveness in both personal and professional settings, empowering individuals to express themselves effectively while maintaining respectful and positive relationships.
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โข Understanding Assertiveness: Definition and Importance
โข Recognizing Assertive, Aggressive, and Passive Behaviors
โข Benefits of Assertive Communication in Professional Settings
โข Effective Assertiveness Techniques and Strategies
โข Developing Empathy and Active Listening Skills
โข Handling Conflict and Difficult Conversations Assertively
โข Body Language and Tone in Assertive Communication
โข Setting Boundaries and Saying No Assertively
โข Assertiveness Training Role-Play and Real-life Scenarios
โข Building and Maintaining Assertiveness in the Workplace
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