Executive Development Programme in Automated Customer Journey Testing
-- ViewingNowThe Executive Development Programme in Automated Customer Journey Testing certificate course is a comprehensive program designed to meet the growing industry demand for experts in automated testing. This course emphasizes the importance of end-to-end automation for improving customer experience and reducing operational costs.
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โข Introduction to Automated Customer Journey Testing: Understanding the basics, benefits, and challenges
โข Customer Journey Mapping: Techniques to visualize and analyze customer interactions
โข Test Automation Frameworks: An overview of popular frameworks and tools
โข Test Strategy and Planning: Best practices for creating an effective automated testing strategy
โข Data-Driven Testing: Leveraging data for personalized and optimized customer journeys
โข Test Case Design: Techniques for creating efficient and maintainable test cases
โข Test Automation Implementation: Hands-on experience with setting up and configuring test automation tools
โข Continuous Integration and Deployment: Integrating automated testing into CI/CD pipelines
โข Performance Testing: Evaluating system performance under various loads and scenarios
โข Monitoring and Analysis: Techniques for monitoring and analyzing test results to improve the customer journey
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