Global Certificate in Automotive Sales Techniques: Customer Engagement
-- ViewingNowThe Global Certificate in Automotive Sales Techniques: Customer Engagement is a comprehensive course designed to empower automotive sales professionals with essential skills for career advancement. This certificate program highlights the importance of customer engagement in driving sales and profitability in the automotive industry.
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• Understanding Customer Needs and Wants in Automotive Sales
• Effective Communication and Active Listening Skills
• Building Rapport and Trust with Automotive Customers
• Overcoming Objections and Closing Techniques
• Personalized Product Recommendations and Upselling Strategies
• Cross-cultural Communication in Global Automotive Sales
• Utilizing Customer Relationship Management (CRM) Systems
• Handling Customer Complaints and Negotiations
• Measuring Customer Satisfaction and Sales Performance
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