Executive Development Programme in Service Design Thinking Methods: High-Performance Solutions
-- ViewingNowThe Executive Development Programme in Service Design Thinking Methods: High-Performance Solutions certificate course is a valuable investment for professionals seeking to drive innovation and enhance customer experiences in their organizations. This program focuses on imparting essential skills in service design thinking, a problem-solving approach that prioritizes customer needs and empathy.
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ร 2-3 heures par semaine
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Dรฉtails du cours
โข Service Design Thinking Methods
โข Human-Centered Design in Services
โข Designing Customer Journey Maps
โข Prototyping and Iterative Testing
โข Service Blueprints and Operational Flows
โข Co-creation and Collaboration in Service Design
โข Employee Experience and Service Culture
โข Metrics and Measuring Success in Service Design
โข Implementing Service Design Thinking in Organizations
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