Certificate in Union Grievance Resolution: Strategic Approaches

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The Certificate in Union Grievance Resolution: Strategic Approaches is a comprehensive course that equips learners with the essential skills to handle union grievances effectively and strategically. This course is vital for HR professionals, labor relations specialists, and anyone involved in collective bargaining agreements.

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In today's dynamic work environment, the demand for skilled union grievance resolution specialists is increasing. This course provides learners with the tools to navigate complex grievance procedures, reduce workplace disputes, and foster positive labor relations. Through this course, learners will gain a deep understanding of the grievance resolution process, from intake to investigation, and learn how to apply strategic approaches to reach a fair resolution. By the end of this course, learners will have the confidence and skills to manage union grievances, reduce workplace conflicts, and advance their careers in labor relations.

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โ€ข Understanding Union Grievance Resolution: An Overview
โ€ข Types of Union Grievances: Primary Causes and Examples
โ€ข The Grievance Resolution Process: From Intake to Appeal
โ€ข Strategies for Effective Grievance Handling: Negotiation and Mediation Techniques
โ€ข Legal Considerations in Union Grievance Resolution: Understanding Relevant Laws and Regulations
โ€ข Documentation and Record Keeping: Best Practices for Tracking Grievances
โ€ข Communication and Collaboration: Working with Union Representatives and Management
โ€ข Conflict Resolution Skills for Union Grievance Handlers: De-escalating Tension and Finding Common Ground
โ€ข Union Grievance Resolution Best Practices: Lessons Learned from Real-World Scenarios
โ€ข Case Studies in Union Grievance Resolution: Analyzing Successes and Failures

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CERTIFICATE IN UNION GRIEVANCE RESOLUTION: STRATEGIC APPROACHES
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UK School of Management (UKSM)
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05 May 2025
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