Certificate in Cloud-Native CX Automation

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The Certificate in Cloud-Native CX Automation is a comprehensive course designed to equip learners with essential skills for career advancement in today's digital landscape. This course focuses on cloud-native customer experience (CX) automation, a rapidly growing field that leverages the power of cloud computing to automate and enhance customer interactions.

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In this course, learners will gain hands-on experience with the latest tools and technologies used in cloud-native CX automation, including chatbots, voice assistants, and AI-powered customer engagement platforms. They will also learn how to design and implement cloud-native CX automation solutions that are scalable, secure, and highly available. With a strong emphasis on industry demand, this course prepares learners for a variety of in-demand roles, including Cloud-Native CX Developer, CX Automation Engineer, and AI Customer Experience Specialist. By completing this course, learners will have the skills and knowledge needed to succeed in these roles and drive business success through innovative cloud-native CX automation strategies.

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โ€ข Cloud-Native Architecture
โ€ข CX Automation Fundamentals
โ€ข Cloud Computing Basics
โ€ข Designing Cloud-Native CX Automation Solutions
โ€ข Containerization and Orchestration
โ€ข Microservices and APIs in Cloud-Native CX Automation
โ€ข Cloud Security for CX Automation
โ€ข DevOps and CI/CD for Cloud-Native CX Automation
โ€ข Monitoring and Troubleshooting in Cloud-Native CX Automation

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็คบไพ‹่ฏไนฆ่ƒŒๆ™ฏ
CERTIFICATE IN CLOUD-NATIVE CX AUTOMATION
ๆŽˆไบˆ็ป™
ๅญฆไน ่€…ๅง“ๅ
ๅทฒๅฎŒๆˆ่ฏพ็จ‹็š„ไบบ
UK School of Management (UKSM)
ๆŽˆไบˆๆ—ฅๆœŸ
05 May 2025
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