Executive Development Programme in Workplace Investigation Strategies
-- ViewingNowThe Executive Development Programme in Workplace Investigation Strategies certificate course is a valuable professional development opportunity. This programme is designed to equip learners with essential skills necessary to conduct thorough, impartial, and legal workplace investigations.
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โข Introduction to Workplace Investigation Strategies: Understanding the importance of thorough and impartial investigations in the workplace, legal considerations, and the role of an effective investigator.
โข Planning and Preparation: Developing investigation plans, identifying sources, gathering evidence, and preparing for witness interviews.
โข Conducting Interviews: Techniques for effective interviewing, including active listening, non-verbal communication, and follow-up questions. Addressing common challenges like interviewing reluctant or emotional witnesses.
โข Evidence Evaluation: Analyzing and weighing evidence, drawing conclusions, and distinguishing between fact and opinion.
โข Report Writing: Best practices for creating clear, concise, and persuasive investigation reports, including structuring the report, using appropriate language, and addressing legal and ethical considerations.
โข Communication and Presentation Skills: Strategies for effectively presenting findings to stakeholders, managing expectations, and addressing questions and concerns.
โข Special Topics in Workplace Investigations: Addressing complex issues like harassment, discrimination, retaliation, and whistleblower claims, as well as cross-cultural considerations, technology in investigations, and maintaining confidentiality.
โข Case Studies and Role-Playing Exercises: Applying learned skills to real-world scenarios, identifying strengths and areas for improvement, and receiving constructive feedback.
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