Executive Development Programme in Building Empathy and Trust
-- ViewingNowThe Executive Development Programme in Building Empathy and Trust is a certificate course designed to teach professionals the essential skills of empathy and trust-building in today's fast-paced and diverse work environments. This programme is critical for career advancement and success in any industry, as it focuses on developing emotional intelligence, leadership, and communication skills.
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โข Understanding Empathy: Definition, Importance, and Benefits
โข Building Trust: Foundations, Key Factors, and Strategies
โข Empathetic Communication: Active Listening, Non-Verbal Cues, and Questioning Techniques
โข Trustworthy Leadership: Authenticity, Transparency, and Accountability
โข Emotional Intelligence for Building Empathy and Trust
โข Overcoming Barriers to Empathy and Trust: Bias, Fear, and Past Experiences
โข Conflict Resolution: Restoring Empathy and Trust in the Workplace
โข Measuring Empathy and Trust: Metrics, Feedback, and Continuous Improvement
โข Creating a Culture of Empathy and Trust: Organizational Policies, Practices, and Role Models
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