Professional Certificate in Conflict Resolution for Sales Teams: Negotiation Mastery
-- ViewingNowThe Professional Certificate in Conflict Resolution for Sales Teams: Negotiation Mastery is a crucial course designed to enhance the skills of sales professionals in resolving conflicts and negotiating effectively. With the growing complexity of sales processes and the need for a collaborative selling approach, this course is in high demand across industries.
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โข Understanding Conflict Resolution in Sales
โข The Role of Negotiation in Conflict Resolution
โข Preparing for Effective Sales Negotiations
โข Active Listening and Communication Skills
โข Identifying Interests and Needs in Sales Negotiations
โข Generating Options for Mutual Gain
โข Overcoming Obstacles and Impasses in Negotiations
โข Building Relationships and Trust in Sales Negotiations
โข Creating and Closing Sales Agreements
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