Masterclass Certificate in Service Design Thinking Essentials
-- ViewingNowThe Masterclass Certificate in Service Design Thinking Essentials is a comprehensive course that equips learners with the necessary skills to create user-centric services. This program emphasizes the importance of understanding customer needs, prototyping, and testing to create innovative and efficient services.
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Here are the essential units for a Masterclass Certificate in Service Design Thinking Essentials:
• Introduction to Service Design Thinking: Understanding the Basics
• User Research and Customer Journey Mapping
• Prototyping and Iterative Design in Service Design
• Service Blueprints: Visualizing Complex Services
• Co-creation and Collaboration in Service Design
• Implementing Service Design Thinking in Organizations
• Measuring Success in Service Design
• Ethics and Social Responsibility in Service Design Thinking
These units cover the critical aspects of Service Design Thinking, providing students with a comprehensive understanding of this essential approach to creating and improving services.
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