Professional Certificate in Service Leadership Change Management

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The Professional Certificate in Service Leadership & Change Management is a vital course designed to equip learners with essential skills in leading organizational change and improving service quality. This program meets the industry's high demand for professionals who can effectively manage change and improve service delivery in a rapidly evolving business landscape.

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Throughout the course, learners will develop a deep understanding of service leadership principles, change management best practices, and strategies to drive customer-centric innovation. By completing this program, learners will gain a competitive edge in their careers, with the ability to lead successful change initiatives, improve service quality, and ultimately drive business growth. This certificate course is ideal for current and aspiring service leaders, change managers, project managers, and other professionals seeking to enhance their leadership and change management skills. By completing this program, learners will be well-positioned to advance their careers and make a positive impact on their organizations.

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Unit 1:
โ€ข Service Leadership Foundations
Unit 2:
โ€ข Change Management Principles
Unit 3:
โ€ข Driving Change through Service Excellence
Unit 4:
โ€ข Assessing Organizational Readiness for Change
Unit 5:
โ€ข Designing Effective Change Management Strategies
Unit 6:

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็คบไพ‹่ฏไนฆ่ƒŒๆ™ฏ
PROFESSIONAL CERTIFICATE IN SERVICE LEADERSHIP CHANGE MANAGEMENT
ๆŽˆไบˆ็ป™
ๅญฆไน ่€…ๅง“ๅ
ๅทฒๅฎŒๆˆ่ฏพ็จ‹็š„ไบบ
UK School of Management (UKSM)
ๆŽˆไบˆๆ—ฅๆœŸ
05 May 2025
ๅŒบๅ—้“พID๏ผš s-1-a-2-m-3-p-4-l-5-e
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