Executive Development Programme in Service Profitability Maximization Techniques

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The Executive Development Programme in Service Profitability Maximization Techniques is a certificate course designed to empower professionals with the skills to enhance service profitability. In today's service-oriented industries, the ability to maximize profitability is crucial for business success and career advancement.

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This course is important as it provides a comprehensive understanding of service profitability drivers, customer satisfaction, and employee engagement. It is in high industry demand due to the increasing need for professionals who can optimize service operations and boost revenue. By enrolling in this course, learners will gain essential skills in service blueprinting, process improvement, and financial management. They will also learn how to measure and improve customer satisfaction and loyalty, and how to create a high-performance service culture. These skills are highly sought after by employers and will equip learners for senior roles in service management and operations.

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โ€ข Service Profitability Maximization: An Overview
โ€ข Understanding Service Blueprinting
โ€ข The Role of Employee Engagement in Service Profitability
โ€ข Customer Satisfaction and Loyalty: Metrics and Maximization Techniques
โ€ข Service Recovery: Turning Negative Experiences into Positive Outcomes
โ€ข Pricing Strategies for Service Businesses
โ€ข Leveraging Data and Analytics in Service Profitability
โ€ข Continuous Improvement and Innovation in Services
โ€ข Change Management and Leadership in Service Profitability Maximization

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็คบไพ‹่ฏไนฆ่ƒŒๆ™ฏ
EXECUTIVE DEVELOPMENT PROGRAMME IN SERVICE PROFITABILITY MAXIMIZATION TECHNIQUES
ๆŽˆไบˆ็ป™
ๅญฆไน ่€…ๅง“ๅ
ๅทฒๅฎŒๆˆ่ฏพ็จ‹็š„ไบบ
UK School of Management (UKSM)
ๆŽˆไบˆๆ—ฅๆœŸ
05 May 2025
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