Executive Development Programme in Analytics for Improved Customer Relations

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The Executive Development Programme in Analytics for Improved Customer Relations is a certificate course designed to empower professionals with essential skills in data analysis for enhanced customer relationship management. In today's data-driven world, there is a growing demand for experts who can interpret complex data and use it to improve customer relations, leading to increased business growth and profitability.

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AboutThisCourse

This course equips learners with the latest tools and techniques in data analytics, enabling them to make informed decisions and drive customer-centric strategies. By completing this programme, learners will gain a competitive edge in their careers, with the ability to leverage data-driven insights to build stronger customer relationships, improve customer satisfaction, and increase customer loyalty. In addition to technical skills, this course also focuses on developing soft skills such as communication, leadership, and strategic thinking. By combining these skills, learners will be able to effectively communicate complex data insights to stakeholders and drive organisational change. With a focus on practical application, this course is ideal for professionals looking to advance their careers in data analytics, customer relationship management, and marketing.

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CourseDetails

• Executive Overview of Analytics for Customer Relations
• Data Analysis for Customer Insights
• Customer Segmentation and Profiling
• Predictive Analytics in Customer Relationship Management
• Leveraging AI and Machine Learning for Customer Engagement
• Metrics and Measurement for Customer Relations Success
• Data Visualization and Storytelling for Executive Decision Making
• Change Management and Implementation in Analytics
• Ethics and Privacy in Customer Data Analytics

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EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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  • NotAccreditedRecognized
  • NotRegulatedAuthorized
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FastTrack GBP £149
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AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
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StandardMode GBP £99
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FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • DigitalCertificate
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EXECUTIVE DEVELOPMENT PROGRAMME IN ANALYTICS FOR IMPROVED CUSTOMER RELATIONS
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UK School of Management (UKSM)
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05 May 2025
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