Global Certificate in Automated Customer Relationship Management

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The Global Certificate in Automated Customer Relationship Management is a comprehensive course designed to equip learners with essential skills for managing customer relationships using automated tools. This course is crucial in today's business landscape, where customer experience is a top priority for organizations worldwide.

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AboutThisCourse

With the increasing demand for automated CRM solutions, this course provides learners with the latest industry knowledge and practical skills to advance their careers. It covers various topics, including CRM strategy, data analysis, automation tools, and customer experience management. Learners will also gain hands-on experience with popular CRM platforms such as Salesforce and Hubspot. By completing this course, learners will be able to demonstrate their expertise in automated CRM, making them highly valuable to potential employers. They will have the skills to implement and manage automated CRM systems, analyze customer data, and improve customer experience, leading to better job opportunities and career advancement in this growing field.

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โ€ข Automated Customer Relationship Management Introduction
โ€ข CRM Systems: An Overview
โ€ข Benefits and Challenges of Automated CRM
โ€ข CRM Data Management and Analytics
โ€ข Automated CRM Strategies and Best Practices
โ€ข Implementing Automated CRM Solutions
โ€ข CRM Software and Tools
โ€ข CRM Integration with Other Business Systems
โ€ข Security and Privacy in Automated CRM
โ€ข Measuring the Success of Automated CRM

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EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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  • NotAccreditedRecognized
  • NotRegulatedAuthorized
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FastTrack GBP £149
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AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
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StandardMode GBP £99
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FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • DigitalCertificate
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GLOBAL CERTIFICATE IN AUTOMATED CUSTOMER RELATIONSHIP MANAGEMENT
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UK School of Management (UKSM)
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05 May 2025
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