Masterclass Certificate in Union Change Management Skills

• Union Relations: Building and maintaining positive relationships with union representatives is crucial for successful change management. This unit covers strategies for effective communication, collaboration, and conflict resolution with unions.

• Negotiation Skills: This unit focuses on the negotiation techniques and strategies that can help change managers effectively negotiate with union representatives and employees. Topics covered include preparing for negotiations, understanding bargaining power, and reaching mutually beneficial agreements.

• Legal Framework: Understanding the legal framework that governs union-management relations is essential for successful change management. This unit covers key labor laws, regulations, and policies that impact change management in unionized workplaces, including the National Labor Relations Act and collective bargaining agreements.

• Change Communication: Effective communication is key to successful change management, especially in unionized workplaces. This unit covers best practices for communicating change to union representatives and employees, including strategies for building trust, addressing concerns, and promoting engagement and buy-in.

• Conflict Resolution: Conflict is inevitable in any change management process, but it can be particularly challenging in unionized workplaces. This unit covers strategies for identifying, addressing, and resolving conflicts that may arise during the change management process, including mediation and arbitration.

• Union Contract Analysis: Analyzing and understanding union contracts is essential for successful change management in unionized workplaces. This unit covers best practices for reviewing and interpreting union contracts, including key provisions related to change management, layoffs, and grievance procedures.

• Stakeholder Management: Managing stakeholder expectations and concerns is critical for successful change management. This unit covers strategies for identifying and engaging with key stakeholders, including union representatives, employees, and community groups, to ensure a smooth change management process.

• Change Implementation: Implementing change in a unionized workplace requires careful planning and execution. This unit covers best practices for managing the change implementation process, including strategies for managing resistance, ensuring compliance, and measuring success.

• Post-Change Evaluation: Evaluating the success of the change management process and identifying areas for improvement is essential for ongoing success. This unit covers best practices for conducting post