Professional Certificate in Service Design Thinking Innovation and Strategy
-- ViewingNowThe Professional Certificate in Service Design Thinking Innovation and Strategy equips learners with essential skills to drive innovation and create customer-centric services. This course is vital in today's business landscape, where organizations prioritize customer experience and service design thinking to gain a competitive edge.
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โข Introduction to Service Design Thinking
โข User Research and Experience Design
โข Design Thinking Methods and Techniques
โข Service Blueprinting and Prototyping
โข Innovation and Strategy in Service Design
โข Customer Journey Mapping and Touchpoints
โข Co-creation and Collaboration in Service Design
โข Implementing and Measuring Service Design Success
โข Ethics and Sustainability in Service Design Thinking
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- BasicUnderstandingSubject
- ProficiencyEnglish
- ComputerInternetAccess
- BasicComputerSkills
- DedicationCompleteCourse
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- ThreeFourHoursPerWeek
- EarlyCertificateDelivery
- OpenEnrollmentStartAnytime
- TwoThreeHoursPerWeek
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