Professional Certificate in Service Leadership Change Management Strategies
-- ViewingNowProfessional Certificate in Service Leadership & Change Management Strategies: This certificate course is a comprehensive program that emphasizes the importance of service leadership and change management strategies in today's dynamic business environment. The course is designed to equip learners with essential skills to lead and manage change, develop a service-oriented mindset, and drive organizational success.
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โข Unit 1: Introduction to Service Leadership
โข Unit 2: Change Management Concepts
โข Unit 3: Driving Change through Service Excellence
โข Unit 4: Assessing Organizational Readiness for Change
โข Unit 5: Stakeholder Engagement and Communication Strategies
โข Unit 6: Implementing Change Management Processes
โข Unit 7: Monitoring and Evaluating Change Management Initiatives
โข Unit 8: Overcoming Resistance to Change
โข Unit 9: Building a Culture of Continuous Improvement
โข Unit 10: Case Studies in Service Leadership Change Management
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- BasicUnderstandingSubject
- ProficiencyEnglish
- ComputerInternetAccess
- BasicComputerSkills
- DedicationCompleteCourse
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- ThreeFourHoursPerWeek
- EarlyCertificateDelivery
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- TwoThreeHoursPerWeek
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