Global Certificate in Service Operations Management: Results-Oriented
-- ViewingNowThe Global Certificate in Service Operations Management is a crucial certificate course designed to empower learners with the essential skills required to excel in service operations management. This course highlights the importance of result-oriented strategies, practices, and tools to streamline service operations and enhance customer experience.
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โข Service Operations Management Fundamentals
โข Key Performance Indicators (KPIs) in Service Operations
โข Service Level Agreement (SLA) Design and Management
โข Capacity Planning and Demand Management in Service Operations
โข Customer Relationship Management (CRM) and Service Operations
โข Quality Management in Service Operations
โข Continual Service Improvement (CSI) in Service Operations
โข Supply Chain and Inventory Management for Service Operations
โข Financial Management in Service Operations
โข Global Service Operations Management Best Practices
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- BasicUnderstandingSubject
- ProficiencyEnglish
- ComputerInternetAccess
- BasicComputerSkills
- DedicationCompleteCourse
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- NotAccreditedRecognized
- NotRegulatedAuthorized
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- ThreeFourHoursPerWeek
- EarlyCertificateDelivery
- OpenEnrollmentStartAnytime
- TwoThreeHoursPerWeek
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