Advanced Certificate in Union Representation Negotiation Skills: Results-Oriented Skills
-- ViewingNowThe Advanced Certificate in Union Representation Negotiation Skills: Results-Oriented Skills certificate course is a comprehensive program designed to empower union representatives with the necessary negotiation skills to effectively advocate for workers' rights in today's rapidly changing business landscape. This course is of paramount importance as it addresses the critical need for union representatives to possess strong negotiation skills in order to effectively represent their members and protect their interests in collective bargaining agreements, grievances, and other labor-related matters.
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⢠Advanced Negotiation Strategies: This unit will focus on teaching students the most effective negotiation strategies, including preparing for negotiations, identifying interests, and finding mutually beneficial solutions.
⢠Bargaining Techniques: Students will learn various bargaining techniques and how to use them to achieve their desired outcomes in negotiations. This unit will cover topics such as anchoring, bracketing, and concession strategies.
⢠Labor Law and Union Representation: This unit will provide an overview of labor law and the role of union representatives in negotiations. Students will learn about the legal framework governing negotiations, as well as the ethical considerations that must be taken into account.
⢠Communication and Influence Skills: Effective communication is critical to successful negotiations. This unit will focus on developing students' communication and influence skills, including active listening, persuasion, and assertiveness.
⢠Conflict Resolution: In any negotiation, there is a potential for conflict. This unit will teach students how to identify and manage conflicts, as well as how to use conflict resolution techniques to find creative solutions to disputes.
⢠Mediation and Arbitration: This unit will cover alternative dispute resolution methods, such as mediation and arbitration. Students will learn how to prepare for these processes, as well as how to present their case effectively.
⢠Collective Bargaining: This unit will focus on the specifics of collective bargaining, including the negotiation of collective agreements, the role of unions in the bargaining process, and the impact of labor law on collective bargaining.
⢠Contract Administration: Once a contract has been negotiated, it is essential to administer it effectively. This unit will cover topics such as contract interpretation, grievance handling, and dispute resolution.
⢠Leadership and Team Building: Effective union representation requires strong leadership and team-building skills. This unit will focus on developing students' ability to lead and motivate others, as well as how to build and maintain effective teams.
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